OVR Technology - Health and Safety Disclosure

Last Updated: September 9, 2026

Read This First

READ AND FOLLOW ALL PRODUCT, SETUP, OPERATING, CLEANING, AND SAFETY INSTRUCTIONS BEFORE USING AN OVR DEVICE OR SCENTWARE. FAILURE TO USE THE PRODUCT AS DIRECTED MAY RESULT IN INJURY, PROPERTY DAMAGE, DEVICE DAMAGE, OR PERSONAL DISCOMFORT.

This disclosure applies to OVR scent-delivery devices, scent cassettes and cartridges (“Scentware”), chargers, cables, and accessories. It is incorporated into the OVR Terms of Service. Keep it for reference and ensure that anyone who uses the product has access to these safety instructions.

1. Who May Use This Product

AGE AND SUPERVISION

• Children under thirteen (13) years of age must not use the Device, Scentware, or App.

• Users between thirteen (13) and seventeen (17) may use the Device, Scentware, and App only with the consent and supervision of a parent or legal guardian.

• Users eighteen (18) and older may use the product without age-based supervision, subject to these safety instructions.

• The person purchasing an OVR product or paid subscription must be at least eighteen (18) years old under the Terms of Service.

• The Device, Scentware, cables, and accessories are not toys. Keep them away from young children and pets.

CHOKING AND CORD HAZARDS

• Scent cassettes, cartridges, and certain accessories contain small parts and can present a choking hazard. Keep them away from children under three (3) years of age and from pets.

• Cables and cords can create strangulation and tripping hazards. Route them so people and pets cannot trip over, pull on, or play with them.

2. Medical Conditions and When to Consult a Physician

CONSULT A PHYSICIAN BEFORE USE IF ANY OF THE FOLLOWING APPLY

• You have a history of sensitivity or allergic reaction to fragrances, perfumes, essential oils, or other scented products.

• You have asthma, chronic respiratory illness, or another condition that may be affected by airborne fragrance.

• You are pregnant.

• You have a heart condition, psychiatric condition, seizure disorder, or another serious medical condition that may be affected by immersive content or scent exposure.

• You have a pAn acemaker, defibrillator, hearing aid, or other implanted or worn medical device.

• You have a condition that impairs your ability to sense heat or skin irritation.

• You are elderly, have pre-existing binocular-vision abnormalities, or have a history of motion or immersive-content discomfort and intend to use the Device with immersive content.

NOT A MEDICAL DEVICE

The Device, Scentware, and associated software are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and nothing provided through them constitutes medical advice. If you have health concerns, consult a qualified medical professional. In an emergency, contact emergency services immediately.

3. Fragrance and Scentware Safety

OVR scent formulations are designed to be used in the cartridges. Each scent cartridge has minimal scented material and each interaction releases a small quantity, so total exposure during normal use is intended to be limited. Fragrance materials may be natural, synthetic, or a combination.

OVR maintains finished-fragrance documentation demonstrating conformity with applicable International Fragrance Association (IFRA) Standards for the intended use and maintains applicable EU allergen documentation. Individual sensitivity varies, and a person may experience irritation or an allergic response even when a formulation is compliant with applicable standards.

IF YOU EXPERIENCE A REACTION

Discontinue use immediately if you experience eye, nose, throat, airway, or skin irritation; difficulty breathing; headache; dizziness; or other discomfort that you associate with scent exposure. If symptoms are severe or persistent, seek medical attention.

Current fragrance conformity, allergen, and product certification documentation is available at http://ovrtechnology.com/regulatory. 

CONSIDER OTHERS NEARBY

The Device is a personal scent-delivery product. It is designed and intended for the person using it, and each interaction is intended to release a small quantity of scent close to that person. Scent nevertheless travels through the air. People and animals sharing a room, vehicle, or other enclosed space with you may be able to smell it and may be affected by it even though it is not directed at them.

Before using the Device around other people, consider whether anyone nearby has fragrance sensitivity or allergies, asthma or another respiratory condition, is pregnant, is an infant or young child, or is otherwise likely to be sensitive to airborne fragrance. Ask before using the Device in a shared or enclosed space.

Use the Device in a well-ventilated space. Reduce intensity, reduce how often you trigger scents, increase ventilation, or stop using the Device if a person nearby reports eye, nose, throat, or airway irritation, headache, dizziness, nausea, breathing difficulty, or other discomfort.

Pets and other animals may be more sensitive to airborne fragrance than people are, and may be unable to leave the area. Do not use the Device in an enclosed space with an animal that cannot move away from it. Consult a veterinarian if an animal shows signs of distress.

Follow any posted rules, workplace policies, school policies, healthcare-facility rules, or fragrance-free-space requirements that apply where you are.

Do not use the Device to direct scent at another person without their knowledge and agreement.

DO NOT INGEST

Scentware is not for ingestion. If cassette or cartridge contents are swallowed, do not induce vomiting unless instructed by a medical professional; contact a poison control center or seek medical advice. If liquid contacts eyes or skin, rinse thoroughly with clean water for at least fifteen (15) minutes and seek medical advice if irritation persists.

USE INTACT AND COMPATIBLE SCENTWARE

• Use only OVR Scentware or products expressly identified as compatible with the Device and follow all use instructions.

• Do not open, puncture, modify, refill, or reuse a cassette or cartridge unless OVR expressly states that the product is designed for that purpose.

• Unauthorized or incompatible Scentware, accessories, firmware modifications, or repairs may create safety risks or damage the Device. The Limited Warranty does not cover damage or malfunction caused by unauthorized or incompatible modifications or products, subject to applicable law.

• If Scentware appears damaged, cracked, leaking, deformed, contaminated, or otherwise abnormal, stop using it and contact OVR support.

SCENTWARE STORAGE

• When practical, remove Scentware from the Device for extended storage or when instructed by the product manual.

• Store Scentware in its designed packaging or case, upright where applicable, in a cool, dry location away from direct sunlight, excess heat, and ignition sources.

• Fragrance can degrade after packaging is opened and may diffuse slowly over time even when not in active use. Improper storage may shorten shelf life and/or performance.

4. Skin Contact

The Device may be worn or positioned close to the nose, mouth, face, or other skin. Materials are selected for consumer-electronics use, but allergy, sensitivity, friction, moisture, or residue can cause irritation in some users.

STOP USING THE DEVICE IF YOU NOTICE SWELLING, ITCHING, REDNESS, BURNING, OR ANOTHER SKIN REACTION. IF SYMPTOMS PERSIST, CONSULT A MEDICAL PROFESSIONAL.

• Keep skin-contact surfaces clean and dry.

• Do not position the Device over injured, irritated, or broken skin.

• Avoid applying lotions, oils, or products that could transfer to Device contact surfaces unless the product manual states otherwise.

5. Immersive Content and Discomfort

Scent can increase the intensity of immersive experiences, including virtual reality and scent-enabled games. Follow the health and safety guidance for your headset, computer, console, mobile device, play space, and third-party content in addition to this disclosure.

DISCONTINUE USE IMMEDIATELY IF YOU EXPERIENCE

• Seizure, loss of awareness, confusion, or disorientation.

• Dizziness, lightheadedness, or impaired balance.

• Nausea, increased salivation, or motion-related discomfort.

• Head, eye, breathing, or other physical discomfort.

• Unusual drowsiness or fatigue.

Do not resume use until symptoms have fully subsided. Seek medical attention for serious or persistent symptoms. Third-party developers control their own scent trigger timing and content. If a specific experience causes discomfort, discontinue that experience and the Device.

6. Battery, Charging, and Power

IMPROPER USE OF A BATTERY, CHARGING CABLE, PORT, OR POWER SOURCE MAY RESULT IN FIRE, ELECTRIC SHOCK, LEAKAGE, BURNS, OR OTHER SERIOUS HAZARDS.

• Use only charging cables, adapters, and power sources supplied by OVR or meeting the electrical specifications stated in the product manual.

• Inspect cables, connectors, ports, and the Device before charging. Do not use damaged, cracked, frayed, swollen, leaking, or otherwise abnormal components.

• Disconnect by gripping the plug or connector, not by pulling on the cord.

• Do not charge the Device in direct sunlight, in a hot vehicle, under bedding, or in another location that traps heat.

• Provide adequate ventilation during use and charging.

• Do not disassemble, crush, bend, puncture, shred, burn, or apply excessive pressure to the Device or battery.

• Keep charging ports and connectors free of liquid, sweat, debris, metal objects, and other contaminants.

• Do not replace the battery or repair internal components unless OVR expressly provides a user-serviceable procedure.

STOP CHARGING AND DISCONTINUE USE IMMEDIATELY IF

• The Device becomes abnormally hot, emits smoke or an unusual odor, or shows swelling or leakage.

• A battery compartment, cable, connector, or charging port is visibly damaged.

• The Device behaves abnormally after charging or shows signs of battery failure.

If battery material leaks, avoid contact with skin and eyes. If contact occurs, rinse with large amounts of clean water and seek medical advice as appropriate.

7. Device Temperature

The Device may feel warm during normal use or charging. Prolonged skin contact with a warm surface can cause discomfort, redness, or low-temperature burns.

• Stop using or charging the Device if it becomes uncomfortably or abnormally warm and allow it to cool in a safe, ventilated location.

• Keep air circulation around the Device and do not place it on heat-sensitive surfaces while charging.

• Users with conditions that impair heat sensation should take particular care and should consult a medical professional if appropriate.

OVR designs and tests the Device to applicable product-safety and accessible-surface-temperature requirements identified in the Device’s regulatory documentation.

8. Electrical Safety

TO REDUCE THE RISK OF ELECTRIC SHOCK, FIRE, AND DEVICE DAMAGE:

• Do not open, disassemble, pierce, or modify electrical components.

• Do not insert metal, conductive, or foreign objects into charging or connection ports.

• Do not expose the Device to water, heavy moisture, or other liquids beyond any environmental rating specifically stated by OVR.

• Do not charge a damaged Device or use a damaged cable or connector.

• Do not attempt internal repairs. Contact OVR support for service options.

9. Magnetic Components and Radio Frequency

MAGNETIC COMPONENTS

• Some Device components may be magnetic and can attract metallic objects. Keep connection and charging areas free of metal debris.

• Keep magnetically sensitive cards, storage media, or equipment at an appropriate distance from magnetic components.

WIRELESS TRANSMITTERS AND MEDICAL DEVICES

The Device may contain Bluetooth or other wireless transmitters. Wireless transmitters and magnets can interfere with certain nearby electronic or medical devices.

• If you use a pacemaker, defibrillator, hearing aid, or another implanted or worn medical device, consult the medical-device manufacturer or your physician about appropriate separation distances.

• Stop using the OVR Device if you observe persistent interference with another device.

• Turn wireless functions off where posted rules, operators, medical facilities, aircraft crews, or applicable law require it.

See the Device label, packaging, product manual, or http://ovrtechnology.com/regulatory  for applicable FCC, CE, UKCA, ISED, or other regulatory identifiers and conformity information for the model and market in which it is sold.

10. Operating Environment and Device Care

• Do not use or store the Device in water, excessive humidity, extreme heat, direct sunlight, or excessively dusty or contaminated environments unless the product manual specifically permits those conditions.

• Keep the Device away from cooking surfaces, open flame, flammable material, corrosive chemicals, oil, and airborne contaminants.

• Place the Device on a stable surface when it is not being worn or held.

• Carry the Device by its body rather than by a cable or accessory.

• Avoid dropping or striking the Device. Stop using it if the housing, battery, ports, or other components are visibly damaged.

CLEANING

• Power off the Device and disconnect charging and data cables before cleaning.

• Wipe exterior surfaces with a clean soft cloth. A lightly used alcohol prep pad or consumer sanitizing wipe may be used on exterior surfaces where compatible with the product materials.

• Prep pads should not be used on Scentware cartridges or cassettes or the rubber interface with the cassettes.

• Do not pour, spray, or drip cleaner directly onto the Device. Keep liquid away from ports, vents, cartridge openings, and internal components.

• Do not immerse the Device in water or use abrasive, corrosive, or harsh industrial cleaners.

• Allow the Device to dry completely before reconnecting power, inserting Scentware, or resuming use.

• Follow any more specific cleaning and maintenance instructions provided in the product manual.

11. Shared Use and Hygiene

Because the Device may be used close to the face, do not share it with a person who has a contagious condition affecting the eyes, nose, mouth, respiratory system, or skin. Clean external contact surfaces between users using the cleaning methods in Section 10 and allow surfaces to dry before use.

12. High-Risk Use Prohibited

THE DEVICE IS NOT DESIGNED OR INTENDED FOR USE IN AN APPLICATION OR SITUATION IN WHICH DEVICE FAILURE OR AN ERRONEOUS SCENT TRIGGER COULD REASONABLY LEAD TO DEATH, SERIOUS BODILY INJURY, OR SEVERE ENVIRONMENTAL DAMAGE. DO NOT USE THE DEVICE AS A SAFETY-CRITICAL CONTROL, WARNING, OR MEDICAL SYSTEM.

13. Travel and Transport

• Follow airline, airport, transport, and security instructions regarding wireless functions, lithium batteries, electronics, and carry-on or checked baggage.

• Do not place the Device on or near a vehicle airbag or where it can interfere with safe operation of a vehicle.

• Do not store or use the Device with flammable liquids, gases, explosives, or in a potentially explosive atmosphere such as a fueling or chemical-transfer area.

• Protect the Device and Scentware from crushing, puncture, excess heat, and accidental activation during transport.

14. Disposal and Recycling

• Do not dispose of the Device, battery, or Scentware in fire or an incinerator.

• Do not dispose of the Device or battery with ordinary household waste where separate electronics or battery collection is required.

• Use an appropriate electronics, battery, or product take-back or collection program in accordance with local law.

• For products sold in the EEA or UK, follow the applicable waste-electrical, electronics, battery, and product-marking instructions supplied with the product or at contact us at support@ovrtechnology.com 

15. Certifications and Regulatory Information

OVR maintains applicable hardware conformity and certification documentation, including CE conformity documentation for models sold in relevant European markets, together with finished-fragrance conformity and EU allergen documentation. Regulatory requirements and identifiers can vary by model and country.

Current product-specific certification and conformity information is available at http://ovrtechnology.com/regulatory or in the product packaging and manual.

16. Support

If you have questions about safe use, believe a Device or Scentware item is damaged or malfunctioning, or need service or warranty support, contact OVR at support@ovrtechnology.com 

DO NOT ATTEMPT TO REPAIR OR MODIFY INTERNAL DEVICE COMPONENTS UNLESS OVR EXPRESSLY PROVIDES A USER-SERVICEABLE PROCEDURE.