Privacy Policy
OVR Technology, Inc. ("OVR," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website ovrtechnology.com (the "Site"), pre-order or purchase our products (including the Omara Scent Display and related Scentware® cartridges), interact with our software or mods, or otherwise engage with us (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
Information you give us directly:
- Contact information (name, email address, shipping/billing address, phone number) when you sign up for our newsletter, pre-order a product, create an account, or contact customer support
- Payment information when you make a purchase (processed securely by our third-party payment processor — see Section 4)
- Content you submit, such as messages to our support team, survey responses, or contest entries
- Information you share when you join our Discord community or connect with us on social media
Information collected automatically:
- Device and usage data, such as IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site, collected via cookies and similar tracking technologies (including Google Tag Manager)
- If applicable, device performance and diagnostic data from the Omara Scent Display or companion software, used to improve product functionality and troubleshoot issues
Information from third parties:
- Information from payment processors, shipping partners, and analytics providers
- Information from social platforms (e.g., Instagram, LinkedIn, YouTube, TikTok, Discord) if you interact with us through those channels
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill pre-orders and purchases, including shipping updates
- Provide customer support and respond to inquiries
- Send newsletters, product updates, and marketing communications (you may opt out at any time)
- Operate, maintain, and improve our website, products, and software (including Unity/Unreal Engine integrations and Scentware® mods)
- Monitor and analyze usage trends to improve the Site and user experience
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate our Site, remember your preferences, and understand how visitors use our Services, including through Google Tag Manager and related analytics tools. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as our website host (Squarespace), payment processors, shipping/fulfillment partners, and email/newsletter providers
- Business partners, such as game studios we collaborate with on scent-enabled mods and titles, where necessary to deliver joint offerings
- Legal and safety purposes, where required by law, to enforce our policies, or to protect the rights, property, or safety of OVR, our users, or others
- Business transfers, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices and Rights
- Marketing communications: You may unsubscribe from our newsletter at any time using the link in any email or by contacting us directly.
- Access, correction, deletion: Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details in Section 10.
- Do Not Track: Our Site does not currently respond to browser "Do Not Track" signals.
- Residents of certain states (e.g., California) or regions (e.g., the European Economic Area, UK) may have additional rights under applicable law, such as the right to opt out of certain data sharing or to lodge a complaint with a supervisory authority.
7. Children's Privacy
Our Services are not directed to children under 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. International Users
If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your home country.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
OVR Technology, Inc.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last Updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.